
Super User
Could someone steal my PIN and vote it?
Stealing and opening another person’s mail is illegal. B. It is also illegal to represent yourself as another person and steal their right to vote in an election. Both these acts are illegal and have penalties defined by law.
If you know someone has voted your PIN illegally you should report it to the Election Official. You may be able to obtain a replacement PIN to cast your vote by presenting yourself to the Election Official and swearing an affidavit that the PIN assigned to you was not voted by you but by someone else.
What do I do if the phone line is busy when I call and try to vote?
If the phone lines are busy, simply hang up and call back a short time later. The voting system can handle a significant volume of calls simultaneously but there is always the possibility that many electors are attempting to call in the same timeframe. Electors will be able to connect to the system over the course of several days during the voting period.
If someone calls me and asks for my PIN, what should I do?
You should treat your voting PIN with the same level of secrecy and confidentially you reserve for your bank card and PIN. Do not give your PIN to anyone who may call or approach you for the number.
What if I have a rotary phone at home, no cell phone and don’t have a computer with Internet service. How can I vote?
You do not have to vote from home. You can vote from any location using any phone with touch tone service or from any computer. You can also vote in person at polling stations if the municipality is offering PC’s and phones at these locations and/or paper ballots in concert with the electronic voting options. The location of the polling stations can be found in the Voter Instruction letters sent to eligible electors.
How do I vote if I am away from home, out of town, out of the province, or out of the country?
You can vote during the election voting period using the Internet from anywhere in the world. You can also use telephone service and connect to the voting system toll free from anywhere in North America simply by dialing the toll-free number contained in your Voter Instruction letter.
Once a vote has been confirmed, can it be changed?
No. Once a vote has been confirmed it cannot be changed. This process is the same as dropping the ballot into the ballot box in a traditional paper-based election ensuring complete elector anonymity and secrecy of ballot. The system does not know how the ballot was voted; only that the PIN was used in the election to cast a vote and thus it cannot be removed from the vote count.
If I am using the telephone to vote, how will I know what number to press to vote for the candidate of my choice, or what if I make a mistake and select a different candidate than the one I want to vote for?
The Voter Instruction letter mailed to you has the list of candidates included on it for your reference purpose. In addition, each time the system presents you with a race to vote for, it lists the eligible candidates running for that position and instructs you to select the corresponding number for that candidate. You may also clear your ballot selections and start over.
What do I do if I am not sure if I completed a ballot?
During the voting period you can connect to the voting system and enter your PIN. If you have yet to complete all ballots assigned to you, the system will begin where you left off - at the next race you are eligible to complete. When you have completed voting all ballots assigned to you, entering your PIN online and any other credentials required in the voting system during the voting period will display a message containing your vote status. This message will advise if you have completed voting. You can also contact the Voter HelpLine to get more information.
What happens if I access the voting system and am presented with incorrect candidates for my district or ward?
The list of candidates presented to you as an elector is determined by your place of residence as defined on the Elector List. If you have moved and your new address was not updated on the Elector List, (and your Voter Instruction letter and PIN were forwarded to your new address), then you will see the list of candidates associated with your old place of residence. First, exit the system without voting the race with the incorrect candidates. You should call the Voter HelpLine and the Election Official will authenticate you and, if satisfied, can then electronically “re-categorize” the PIN. The correct list of candidates will be presented to you once you re-connect to the voting system.
How to Vote in Person on Election Day
Voting Location:
Merrickville Community Centre, 106 Read Street, Merrickville
Time:
10:00am - 8:00pm
When you arrive to vote in person you must show identification to prove that you are the person whose name appears on the voters’ list.
The identification must show your name and address.
Photo identification is not required.
Your Voter Notification Card cannot be used as a piece of ID.
Examples of identification include:
- Ontario driver’s licence
- Ontario health card (if your name and address are printed on the card)
- mortgage, lease or rental agreement
- insurance policy
- credit card statement
- bill for hydro, water, gas, telephone, internet.